Introduction
Social work is a profession grounded in ethical principles that prioritise client well-being, self-determination, confidentiality, and informed consent, as outlined in frameworks such as the British Association of Social Workers (BASW) Code of Ethics (BASW, 2014). However, there are complex situations where these obligations may conflict with the duty to protect the client or others from harm. This essay explores scenarios where social workers must balance or override ethical commitments to confidentiality, self-determination, and informed consent to ensure safety and well-being. It examines the ethical dilemmas involved, supported by relevant examples and academic sources, and considers the implications for professional practice.
Confidentiality and the Duty to Protect
Confidentiality is a cornerstone of trust in social work, ensuring clients feel safe to disclose sensitive information. However, this principle may be overridden when there is a risk of serious harm to the client or others. For instance, if a client discloses plans to harm themselves or another person, social workers are often legally and ethically obliged to intervenetypically by informing relevant authorities or services. The Mental Capacity Act 2005 in the UK provides a framework for such decisions, emphasising the need to act in the client’s best interests when they lack capacity (Department of Health, 2005). Moreover, the BASW Code of Ethics acknowledges that confidentiality is not absolute and must be balanced against the duty to prevent harm (BASW, 2014). A practical example might involve a client with severe mental health issues who refuses treatment but poses a clear risk of self-harm. Here, a social worker might need to breach confidentiality to involve mental health services, prioritising safety over privacy. This decision, though difficult, underscores the necessity of weighing ethical principles against immediate risks.
Self-Determination and Client Safety
Self-determination empowers clients to make their own decisions, reflecting respect for their autonomy. Nevertheless, there are circumstances where a social worker must intervene if a client’s choices endanger their well-being. For example, in cases of domestic abuse, a client may choose to remain in a harmful relationship due to fear, dependency, or cultural factors. While respecting autonomy is crucial, social workers must assess the level of risk and, if necessary, take protective measures such as involving safeguarding teams or providing emergency resources. Parrott (2014) argues that while self-determination is a core value, it should not preclude intervention when a client’s safety is at stake. Indeed, the challenge lies in balancing respect for autonomy with the ethical duty to protect, often requiring sensitive dialogue and collaboration to encourage safer choices without coercion.
Informed Consent and Vulnerable Populations
Informed consent ensures clients understand the implications of interventions or sharing information. However, with vulnerable populations such as children or individuals with cognitive impairments, obtaining meaningful consent can be problematic, and social workers may need to override this principle to safeguard well-being. For instance, under the Children Act 1989, social workers have a statutory duty to prioritise a child’s welfare, even if it means acting without parental consent in cases of suspected abuse (HM Government, 1989). Similarly, when working with adults lacking capacity, decisions may need to be made in their best interests, guided by legal frameworks like the Mental Capacity Act 2005. These situations highlight the tension between ensuring informed consent and fulfilling protective responsibilities, requiring social workers to navigate ethical and legal boundaries with care.
Conclusion
In conclusion, social workers frequently encounter situations where ethical obligations to confidentiality, self-determination, and informed consent must be balanced or overridden to protect clients or others from harm. Whether addressing risks of self-harm, domestic abuse, or child safeguarding concerns, professionals must carefully weigh competing duties, guided by legal frameworks and ethical codes such as those provided by BASW. These dilemmas underscore the complexity of social work practice, where decisions are rarely straightforward and often require nuanced judgement. The implications for practice are clear: social workers must remain vigilant in assessing risk, engage in reflective practice, and seek supervision to navigate these challenges effectively. Ultimately, prioritising safety while striving to uphold client rights remains a central, albeit demanding, aspect of the profession.
References
- British Association of Social Workers (BASW). (2014) The Code of Ethics for Social Work. BASW.
- Department of Health. (2005) Mental Capacity Act 2005. HMSO.
- HM Government. (1989) Children Act 1989. HMSO.
- Parrott, L. (2014) Values and Ethics in Social Work Practice. 3rd ed. Learning Matters.

