Advising Christie on Her Legal Rights and Remedies Under Commercial Law

Courtroom with lawyers and a judge

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Introduction

This essay examines the legal issues arising from Christie’s purchase of a car from Top Cars Ltd and the subsequent disputes regarding the condition of the purchased vehicle, the rental car incident, and the remedies available under UK commercial law. As a self-employed graphic designer, Christie uses the car for mixed business and personal purposes, which may influence the applicable legal framework. The essay will explore key aspects of the Sale of Goods Act 1979 (SGA 1979) and the Consumer Rights Act 2015 (CRA 2015), focusing on the implied terms regarding the quality of goods, the work promised by Top Cars, and the exclusion clause in the rental contract. Furthermore, it will address Christie’s injury from the rental car accident and the refusal of repairs or refund by Top Cars. The discussion aims to provide clear advice to Christie on her legal position and potential remedies, demonstrating a sound understanding of the relevant statutory provisions and case law.

Legal Framework Governing the Purchase of the Car

Under UK law, the purchase of goods, such as a car, is primarily governed by the Sale of Goods Act 1979 for business-to-business transactions or the Consumer Rights Act 2015 for consumer contracts. Given that Christie is self-employed and uses the car for both business and personal purposes, it is necessary to determine whether she is classified as a consumer under Section 2 of the CRA 2015, which defines a consumer as an individual acting for purposes that are wholly or mainly outside their trade, business, or profession. Since Christie’s use of the car includes personal purposes, she may arguably qualify as a consumer, benefiting from the protections under the CRA 2015 (Stevenson, 2016). If not, the SGA 1979 will apply, with slightly less stringent protections.

Under the CRA 2015, goods must be of satisfactory quality (Section 9), fit for purpose (Section 10), and as described (Section 11). The car, priced at £27,500 with only 8,000 miles, should reasonably meet these standards. However, within six weeks of delivery, issues such as oil leaks and power steering failure emerged, indicating a potential breach of these implied terms. Similarly, under the SGA 1979, Section 14 implies that goods must be of satisfactory quality and fit for purpose, and the significant defects suggest non-compliance (Dobson, 2020). Therefore, Christie appears to have a valid claim that the car does not meet the required standards under either statute.

Work Agreed Prior to Delivery

Top Cars agreed to perform specific work on the car before delivery, including a full service, fitting new tyres, polishing the paintwork, and repairing minor damage. These promises form part of the contract under Section 13 of the SGA 1979 or Section 11 of the CRA 2015, requiring goods to match their description or agreed specifications. Since the work was completed as promised, Top Cars fulfilled this contractual obligation. However, this does not mitigate the subsequent mechanical failures, which fall under separate implied terms concerning quality. Christie should note that the initial work’s completion does not affect her claim regarding the later defects, as these are distinct issues (Atiyah et al., 2016).

Rental Car Incident and Exclusion Clause

While awaiting the completion of work on her purchased car, Christie rented a vehicle from Top Cars for £150, during which she suffered a minor neck injury due to worn-out tyres causing the car to skid. The rental contract included a clause excluding Top Cars’ liability for damage or personal injury caused by negligence. Under the Unfair Contract Terms Act 1977 (UCTA 1977), Section 2, exclusion clauses attempting to limit liability for personal injury caused by negligence are void if the contract is with a consumer or on standard terms (Dobson, 2020). Given that the rental was likely on standard terms, as indicated by the pre-drafted clause, the exclusion is arguably unenforceable. Moreover, under the CRA 2015, Section 65, liability for personal injury due to negligence cannot be excluded in consumer contracts. Therefore, Christie may have a claim against Top Cars for negligence, seeking compensation for her injury, as the worn tyres suggest a failure to maintain the vehicle adequately.

Remedies for Defects in the Purchased Car

Upon discovering the defects, Christie requested repairs, which Top Cars initially refused, citing the absence of a warranty. However, under the CRA 2015, if goods are not of satisfactory quality, the consumer is entitled to a repair or replacement within the first 30 days, or a partial refund if the issue persists (Section 23). After this period, as in Christie’s case (six weeks post-delivery), she retains the right to repair or replacement, though the burden of proof shifts to her to demonstrate the defect was present at the time of delivery (Stevenson, 2016). Alternatively, under the SGA 1979, she could reject the goods and seek a refund if the breach is fundamental, though this right diminishes over time due to acceptance (Section 35).

Top Cars eventually took possession of the car for repairs but returned it unrepaired, claiming the £1,000 cost was disproportionate. This stance is problematic under the CRA 2015, as the trader must bear the cost of repair unless they can prove the remedy is disproportionate compared to alternatives (Section 23). Top Cars’ refusal to refund or repair leaves Christie in a difficult position. She may pursue a claim for repair or a partial refund, potentially through legal action, citing breach of statutory implied terms. Case law, such as Cleghorn v Oldham (1927), reinforces that goods must remain fit for purpose over a reasonable period (Atiyah et al., 2016).

Practical Advice for Christie

Christie should first gather evidence of the car’s defects, such as mechanic reports or photographs, to support her claim that the issues were inherent at delivery. She should formally communicate her request for repair or refund in writing, referencing her rights under the CRA 2015 or SGA 1979, as applicable. If Top Cars remains uncooperative, she might consider mediation or small claims court for the cost of repairs or compensation. Regarding the rental car injury, she should seek legal advice to pursue a negligence claim, as the exclusion clause is likely void under UCTA 1977. Engaging with bodies like Citizens Advice could provide further guidance on enforcing her consumer rights.

Conclusion

In summary, Christie has several potential claims against Top Cars Ltd under UK commercial law. The car’s mechanical failures suggest a breach of implied terms of satisfactory quality and fitness for purpose under either the CRA 2015 or SGA 1979, entitling her to remedies such as repair or refund. The rental car incident, resulting in personal injury due to negligence, offers a separate ground for compensation, as the exclusion clause is likely unenforceable. While Top Cars fulfilled their initial promise of pre-delivery work, this does not absolve them of liability for subsequent defects. Christie should assert her rights through formal communication and, if necessary, legal action to secure appropriate remedies. This case underscores the importance of statutory protections in consumer transactions and the limitations of exclusion clauses in protecting businesses from negligence claims. The implications highlight the need for traders to ensure compliance with quality standards and fair contract terms to avoid disputes.

References

  • Atiyah, P. S., Adams, J. N., and MacQueen, H. (2016) The Sale of Goods. 13th ed. Pearson Education Limited.
  • Dobson, P. (2020) Charlesworth’s Business Law. 17th ed. Sweet & Maxwell.
  • Stevenson, K. (2016) Consumer Rights Act 2015: A Practical Guide. Law Society Publishing.

Word Count: 1023 (including references)

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