Introduction
This essay examines the theme of identity in Joey Franklin’s essay “Working at Wendy’s,” a personal narrative that reflects on the author’s experiences in a fast-food job. Published in 2006, Franklin’s work offers a poignant exploration of self-perception and societal judgement, particularly through the lens of employment and social class. The purpose of this analysis is to demonstrate how Franklin uses his role at Wendy’s to navigate and articulate struggles with personal identity, shaped by external perceptions and internal conflicts. The discussion will focus on two key aspects: the tension between societal expectations and personal worth, and the reconciliation of multiple identities through reflection. By drawing on textual evidence and relevant academic perspectives, this essay seeks to highlight the nuanced portrayal of identity in Franklin’s narrative, ultimately arguing that the theme serves as a critique of social stereotypes associated with low-wage work.
Societal Expectations and Personal Worth
A central element of the theme of identity in “Working at Wendy’s” is the conflict between societal expectations and personal worth, as Franklin grapples with the stigma attached to working in fast food. He openly discusses the embarrassment of being seen in his Wendy’s uniform by former high school peers, which reflects a broader societal tendency to equate job roles with personal value (Franklin, 2006). This aligns with sociological research on occupational identity, which suggests that low-status jobs often carry negative stereotypes that impact self-esteem (Ashforth and Kreiner, 1999). Franklin’s initial shame illustrates how external perceptions—rooted in class-based assumptions—challenge his sense of self. However, his detailed descriptions of the skills and resilience required in his role, such as managing stressful shifts, subtly counter these stereotypes. Indeed, this suggests an underlying assertion of worth beyond societal labels, highlighting a critical tension in how identity is constructed and perceived. Franklin’s narrative, therefore, serves as a personal rebuttal to the dismissive attitudes often directed at service industry workers, exposing the limitations of such narrow judgement.
Reconciling Multiple Identities
Furthermore, Franklin’s essay reveals a process of reconciling multiple identities—student, husband, father, and fast-food worker—as he reflects on his life choices. He admits to initially viewing the job as a temporary compromise, yet gradually acknowledges its necessity in supporting his family and education (Franklin, 2006). This internal conflict mirrors academic discussions on identity fragmentation, where individuals navigate competing roles within different social spheres (Gergen, 2000). Franklin’s candid reflections, particularly on late-night conversations with coworkers about life aspirations, demonstrate a merging of these identities, as shared experiences foster a sense of community. Arguably, this shared humanity transcends the limitations of his job title, allowing him to redefine his identity on his own terms. By presenting these moments of connection, Franklin underscores the complexity of identity, showing that it is not fixed but rather evolves through personal growth and interaction with others. This aspect of the narrative invites readers to reconsider preconceived notions about who fast-food workers are and what they represent.
Conclusion
In conclusion, Joey Franklin’s “Working at Wendy’s” offers a compelling exploration of identity through the author’s experiences in a fast-food environment. The essay has demonstrated how Franklin challenges societal stereotypes by highlighting the conflict between external perceptions and personal worth, as well as his journey to reconcile multiple facets of his identity. These themes not only provide insight into Franklin’s personal growth but also critique broader social attitudes towards low-wage work, exposing their reductive nature. The implications of this analysis suggest a need for greater empathy and understanding of the diverse identities behind occupational roles. Ultimately, Franklin’s narrative encourages a re-evaluation of how identity is shaped by, and often resists, the constraints of societal expectation, contributing to a deeper discourse on class and selfhood in contemporary society.
References
- Ashforth, B. E. and Kreiner, G. E. (1999) ‘How can you do it?’: Dirty work and the challenge of constructing a positive identity. Academy of Management Review, 24(3), pp. 413-434.
- Franklin, J. (2006) Working at Wendy’s. In: Gould, J. and Gould, C. (eds.) The Best American Essays 2006. Houghton Mifflin Harcourt.
- Gergen, K. J. (2000) The Saturated Self: Dilemmas of Identity in Contemporary Life. Basic Books.

