Introduction
This essay explores the significance of improving interpersonal relationships among peers and lecturers as a key rationale for first-year students, particularly in Library and Information Science (LIS), to undertake communication skills courses. Effective communication is foundational to academic success and professional development in LIS, a field that demands collaboration, user interaction, and knowledge dissemination. The essay argues that fostering interpersonal relationships through communication skills training enhances students’ ability to engage with peers and lecturers, thereby supporting their academic integration and future career readiness. The discussion will focus on the role of communication in building collaborative networks, facilitating academic support, and preparing for professional environments.
The Role of Communication in Building Collaborative Networks
First-year students often face challenges in adapting to the university environment, where forming connections with peers and lecturers is essential for academic and social integration. Communication skills courses equip students with the tools to navigate these relationships effectively. For instance, active listening and empathetic dialogue foster mutual understanding among peers, enabling group work and shared learning experiences that are common in LIS programmes. According to Gibbs (2013), strong interpersonal relationships enhance collaborative learning, as students feel more comfortable sharing ideas and seeking help. In the context of LIS, where teamwork is integral to projects like information retrieval systems or library outreach programmes, the ability to build trust and rapport through communication is invaluable. Therefore, communication skills training directly supports students in creating networks that enrich their university experience.
Facilitating Academic Support Through Improved Relationships
Another compelling reason for first-year students to engage with communication skills courses lies in the academic support derived from improved relationships with lecturers. Clear verbal and non-verbal communication enables students to articulate queries, seek clarification, and engage in meaningful discussions during lectures or tutorials. This is particularly relevant in LIS, where understanding complex concepts such as metadata standards or information ethics often requires direct interaction with academic staff. Research by Kuh (2008) highlights that student-faculty interaction significantly influences academic performance and persistence, especially in the critical first year. By honing communication skills, students can overcome hesitation, build rapport with lecturers, and access tailored guidance, thus easing their transition into higher education. Indeed, this personal connection arguably transforms potential obstacles into opportunities for growth.
Preparation for Professional Environments in Library and Information Science
Beyond the academic sphere, communication skills are vital for preparing students for professional roles in LIS, where interpersonal interactions underpin user services and workplace collaboration. Librarians and information specialists frequently engage with diverse stakeholders, from library patrons to interdisciplinary teams. Effective communication fosters positive relationships, enhancing user satisfaction and workplace efficiency. As noted by Saunders (2015), interpersonal competence is a core skill for information professionals navigating evolving digital and social landscapes. Communication courses in the first year lay the groundwork for these skills, ensuring students can confidently interact with colleagues and clients in future roles. Generally, this preparation aligns with the broader goals of LIS education, which prioritise service-oriented and collaborative competencies.
Conclusion
In conclusion, improving interpersonal relationships among peers and lecturers provides a robust justification for first-year students in Library and Information Science to undertake communication skills courses. These courses facilitate collaborative networks, enable access to academic support, and prepare students for professional environments where interaction is key. The ability to communicate effectively not only enhances the university experience but also equips students with transferable skills for their careers. Furthermore, the implications of such training extend beyond individual success, contributing to a more cohesive and supportive academic community. As LIS continues to evolve, prioritising communication skills in the curriculum remains essential for fostering the interpersonal connections that underpin both learning and practice.
References
- Gibbs, G. (2013) Learning by Doing: A Guide to Teaching and Learning Methods. Routledge.
- Kuh, G. D. (2008) High-Impact Educational Practices: What They Are, Who Has Access to Them, and Why They Matter. Association of American Colleges and Universities.
- Saunders, L. (2015) Information Literacy as a Professional Competency: Challenges for the Future. Libraries Unlimited.

