Caring for Individuals with Long-Term Conditions: A Case Study of Person-Centred Care

Nursing working in a hospital

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Introduction

This essay explores the complexities of providing care for individuals with long-term conditions (LTCs) and comorbidities, focusing on a case study of Mr A, a 73-year-old man living with prostate cancer (PC) and type 2 diabetes. It aims to demonstrate an understanding of commonly encountered conditions, the day-to-day experiences of those with chronic illnesses, and the application of person-centred, holistic, and co-produced care. The discussion will cover care planning, safe transitions between services, discharge planning, and considerations for palliative and end-of-life care. Drawing on policy guidance, research evidence, and best practice standards, this essay evaluates the effectiveness of current care systems while identifying barriers to optimal care delivery. Furthermore, it addresses strategies to overcome challenges such as workforce shortages and service fragmentation, alongside a reflection on personal learning and future professional development in health and social care. To uphold confidentiality, all personal details have been anonymised in line with the Nursing and Midwifery Council Code (NMC, 2018).

Impact of Long-Term Conditions on Daily Life

Living with prostate cancer and type 2 diabetes significantly affects Mr A’s quality of life across physical, psychological, and social dimensions. Prostate cancer, one of the most prevalent cancers among men in the UK, often results in symptoms such as fatigue, urinary urgency, and reduced mobility, which hinder everyday activities like walking or shopping (Tan et al., 2024). Psychologically, the condition can lead to anxiety over disease progression and treatment side effects, such as incontinence or sexual dysfunction, impacting confidence and personal identity. Socially, reduced activity outside the home increases the risk of isolation and mental health challenges. The comorbidity of type 2 diabetes further complicates Mr A’s situation, requiring strict blood sugar monitoring and dietary restrictions, alongside risks of neuropathy or cardiovascular complications (NICE, 2022). These combined effects exacerbate fatigue and may delay cancer treatments, reflecting the broader experience of individuals with multiple LTCs where illness permeates all aspects of life (Holland et al., 2024). Understanding this multidimensional impact is crucial for tailoring care to Mr A’s specific needs.

Person-Centred Care Planning and Co-Production

Care planning for Mr A follows a person-centred approach, recognised as best practice in NICE guidance (NICE, 2015). This involves holistic needs assessments (HNAs) to identify physical, emotional, and social concerns, setting shared goals, and regularly reviewing interventions to adapt to changing circumstances. For instance, an HNA might reveal Mr A’s anxiety about treatment side effects, prompting a referral to counselling alongside medical management of his cancer and diabetes symptoms. This ensures care addresses not just clinical needs but also psychosocial factors, enhancing his quality of life.

Central to this process is co-production, where healthcare professionals collaborate with Mr A—and, with consent, his family or carers—to design and deliver care tailored to his values and priorities (HEIW, 2023). Practically, this could mean involving Mr A in decisions about his radiotherapy schedule to accommodate his fatigue levels or dietary preferences for diabetes management. Such collaboration fosters trust, promotes self-management, and ensures continuity, ultimately improving outcomes for Mr A by empowering him to take an active role in his care (Aldridge, 2025). However, achieving true co-production can be challenging when time constraints or communication gaps limit patient engagement, highlighting the need for robust support systems.

Multidisciplinary Teamworking and Holistic Support

Effective care for Mr A relies on multidisciplinary team (MDT) working, involving a urology consultant, clinical oncologist, clinical nurse specialist (CNS), GP, and diabetes specialist nurse. This team collaborates to manage his prostate cancer treatment (e.g., hormone therapy) alongside diabetes-related needs (e.g., blood glucose control education). Evidence suggests that MDT working enhances communication, clinical decision-making, and understanding of comorbidities when information is shared effectively across services (Ronmark et al., 2022). For Mr A, regular MDT meetings ensure his care plan remains updated, allowing timely responses to changes in his symptoms—such as adjusting diabetes medication if cancer treatment causes side effects—thereby supporting safer, person-centred care (NHS Wales, 2024). Nevertheless, inconsistent access to specialists, as highlighted in the All-Wales Diabetes Review (2023), can disrupt this collaboration, risking fragmented support for individuals like Mr A.

Barriers to Care and Strategies to Overcome Them

Despite robust policy frameworks advocating person-centred care, significant barriers persist in delivering consistent support to Mr A. Workforce shortages and an ageing population with increasing complex needs strain services, reducing the capacity to provide high-quality, continuous care (Dunn et al., 2023). Additionally, service fragmentation—where hospital, primary, and community care lack integration—can lead to uncoordinated treatment plans, potentially worsening Mr A’s outcomes (Aldridge, 2025). Informal caregivers, such as family members, also face psychological and physical burdens due to limited community support, impacting their ability to assist Mr A effectively (Warner and Zaranko, 2025).

To address these challenges, strategic solutions are essential. Workforce shortages could be mitigated by investing in training and recruitment initiatives, alongside the adoption of digital tools—such as telehealth consultations—to optimise staff time and maintain regular contact with Mr A. Service fragmentation might be tackled through integrated care systems (ICS), which promote collaboration between sectors, ensuring seamless transitions and continuity for patients with multiple LTCs (Welsh Government, 2022). Additionally, providing respite care or psychological support for informal caregivers could alleviate their burden, indirectly benefiting Mr A by sustaining his support network. While these strategies require funding and policy commitment, they offer practical pathways to enhance care delivery.

Safe Transitions and Discharge Planning

Given the complexity of Mr A’s conditions, safe transitions between hospital and community settings, alongside effective discharge planning, are critical to preventing readmissions. In Wales, the SAFER patient flow guidance emphasises early discharge planning and strong coordination between services (Welsh Government, 2018). For Mr A, this could involve sharing an updated care plan with his GP and community nursing team upon hospital discharge, alongside clear instructions on medication management to avoid delays in cancer treatment or hypoglycaemic episodes (Solh Dost et al., 2024). Providing equipment, such as glucose monitors, and emergency contact points (e.g., urology-oncology CNS) further supports safety at home (NICE, 2015). Involving family members in this process, with consent, enhances trust and reduces risks by ensuring they can report changes in Mr A’s condition. However, communication breakdowns during transitions remain a challenge, underscoring the need for improved documentation and information-sharing systems.

Palliative and End-of-Life Care Considerations

As prostate cancer may progress to a terminal stage, palliative care becomes vital for Mr A, focusing on symptom management and quality of life rather than cure (WHO, 2023). This could involve pain relief, emotional support through counselling, and advance care planning to document his preferences, such as dying at home (Taubert and Bounds, 2022). End-of-life care prioritises dignity and comfort, ensuring Mr A’s spiritual and emotional needs are met while supporting his family during this challenging time (NICE, 2019). Early integration of palliative care alongside active treatment ensures holistic support, yet its effectiveness depends on resource availability and staff training, which can be limited due to systemic pressures.

Conclusion

This essay has examined the multifaceted care required for individuals like Mr A, living with prostate cancer and type 2 diabetes, highlighting the profound impact of LTCs on physical, psychological, and social well-being. Person-centred care planning, co-production, and MDT working are essential for addressing individual needs, yet barriers such as workforce shortages and service fragmentation persist, risking poorer outcomes. Strategies like integrated care systems, digital tools, and caregiver support offer potential solutions, while safe transitions and discharge planning remain crucial to prevent readmissions. Palliative and end-of-life care further ensure dignity and comfort, though resource constraints pose challenges.

Reflecting on this analysis, my learning about the intricacies of caring for individuals with complex needs will shape my future practice as a health and social care professional. I intend to prioritise co-production by actively involving patients like Mr A in decision-making, ensuring their voices guide care plans. Additionally, I will advocate for integrated care pathways to bridge service gaps and seek continuous professional development opportunities to enhance my skills in holistic assessments and palliative care. By addressing communication gaps during transitions—through meticulous documentation and family engagement—I aim to improve safety and trust. Ultimately, this learning underscores the importance of resilience, adaptability, and patient advocacy in delivering compassionate, effective care amidst systemic challenges.

References

  • Aldridge, M. (2025) ‘Integrated care for comorbidities: Improving outcomes through personalised support’, Journal of Health and Social Care Integration, 12(3), pp. 45-56. [Note: This is a placeholder as the original citation could not be verified for accuracy. Please replace with an accessible source if required.]
  • All-Wales Diabetes Review (2023) All-Wales Diabetes Review Cross Party Group on Diabetes 2023. Diabetes UK.
  • Dunn, P., Ewbank, L. and Alderwick, H. (2023) Nine major challenges facing health and care in England. The Health Foundation.
  • Health Education and Improvement Wales (HEIW) (2023) All-Wales Community Rehabilitation Best Practice Standards. HEIW.
  • Holland, E., Matthews, K., Macdonald, S., Ashworth, M., Laidlaw, L., Sum, K., Stannard, S., Francis, N.A., Mair, F.S., Gooding, C., Alwan, N.A. and Simon, C. (2024) ‘The impact of living with multiple long-term conditions (multimorbidity) on everyday life – a qualitative evidence synthesis’, BMC Public Health, 24(1). https://doi.org/10.1186/s12889-024-20763-8.
  • National Institute for Health and Care Excellence (NICE) (2015) Older people with social care needs and multiple long-term conditions. NICE.
  • National Institute for Health and Care Excellence (NICE) (2019) End of life care for adults: Service delivery. NICE.
  • National Institute for Health and Care Excellence (NICE) (2022) Type 2 diabetes in adults: Management. NICE.
  • NHS Wales (2024) National Strategic Clinical Network for Cancer MDT. NHS Wales.
  • Nursing and Midwifery Council (NMC) (2018) The Code: Professional Standards of Practice and Behaviour for Nurses and Midwives. NMC.
  • Ronmark, E., Hoffmann, R., Skokic, V., de Klerk-Starmans, M., Jaderling, F., Vos, P., Gayet, M.C.W., Hofstraat, H., Janssen, M., Akre, O. and Vincent, P.H. (2022) ‘Effect of digital-enabled multidisciplinary therapy conferences on efficiency and quality of the decision making in prostate cancer care’, BMJ Health & Care Informatics, 29(1), p. e100588. https://doi.org/10.1136/bmjhci-2022-100588.
  • Solh Dost, L., Gastaldi, G. and Schneider, M.P. (2024) ‘Patient medication management, understanding and adherence during the transition from hospital to outpatient care – a qualitative longitudinal study in polymorbid patients with type 2 diabetes’, BMC Health Services Research, 24(1), pp. 1-13. https://doi.org/10.1186/s12913-024-10784-9.
  • Tan, E.H., Burn, E., Barclay, N.L., Delmestri, A., Man, W.Y., Golozar, A., Serrano, À.R., Duarte-Salles, T., Cornford, P., Prieto Alhambra, D. and Newby, D. (2024) ‘Incidence, Prevalence, and Survival of Prostate Cancer in the UK’, JAMA Network Open, 7(9), p. e2434622. https://doi.org/10.1001/jamanetworkopen.2024.34622.
  • Taubert, M. and Bounds, L. (2022) ‘Advance and future care planning: Strategic approaches in Wales’, BMJ Supportive & Palliative Care, 14(e1). https://doi.org/10.1136/bmjspcare-2021-003498.
  • Warner, M. and Zaranko, B. (2025) ‘Future challenges for health and social care provision in the UK’, Oxford Review of Economic Policy, 41(1), pp. 179-194. https://doi.org/10.1093/oxrep/graf005.
  • Welsh Government (2018) ‘SAFER Patient Flow Guidance’, Welsh Government. [Note: URL provided in original document is a local file path and unverifiable. Please replace with an accessible link if available.]
  • Welsh Government (2022) All Wales Rehabilitation Framework. Welsh Government.
  • World Health Organization (WHO) (2023) Palliative care. WHO.

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